· We Are Listening ·
Two Telegram channels for anything involving your Six Game account or your money, and a form for anything involving this website. Picking the right one is the difference between an answer in minutes and an answer that never comes.
· Fastest Route ·
Telegram is by a wide margin the fastest way to reach a human. Both channels below are official.
The channel for problems. Deposit not credited, withdrawal stuck past the usual window, bonus not applied, login failing, verification pending, install error — send it here. Staffed around the clock, including weekends and public holidays.
Open Support ChatThe group for everything good. New slot releases, limited-time bonus codes, tournament schedules, free-spin drops, giveaways and build announcements for the six latest apk get posted here first.
Join Telegram GroupMost support delays are caused by a round of back-and-forth gathering basic details. Send all of it up front and you usually skip that entirely.
Security notice: no genuine member of Six Game staff or sixapk.pk will ever ask for your account password, your one-time SMS code, or your wallet PIN. Anyone who does is attempting to steal from you — stop replying, block them, and report the account.
· Website Enquiries ·
Use this form for anything about this website rather than your Six Game account: a factual correction, a stale figure, a broken link, a guide that no longer matches the app, a content suggestion, or a partnership enquiry.
We read everything. Corrections are prioritised over everything else, because a guide that is quietly wrong is worse than no guide at all — if you have spotted something, please tell us what page and what specifically is off.
Please note: we are an independent affiliate publisher, not the operator. We cannot check your balance, release a withdrawal, apply a bonus, reset a password or unlock an account, because we have no access to any of those systems. Anything in that category needs the Telegram support desk above, and sending it here will only cost you time.
· Before You Write ·
A good proportion of the messages our desk receives are answered below. Two minutes here may save you a wait.
Wait five minutes first, then fully close and reopen the app so the balance refreshes from the server rather than from cache. Wallet transfers occasionally clear on the payment provider’s side a few moments before the platform reflects them.
If it is still missing after ten minutes, message t.me/bbxxyyz with the transaction reference, the exact amount, the time of transfer and a screenshot of the wallet confirmation. Do not attempt a second deposit while the first is unresolved — that creates a duplicate that takes longer to untangle.
Verified wallet withdrawals average around three minutes and usually clear inside fifteen. Bank transfers take longer, and both slow down at weekends and on public holidays when banking rails settle in batches rather than continuously.
Two things commonly hold a payout: an unmet bonus wagering requirement, and a mismatch between your registered name and the destination account name. Check both. If neither applies and it has been over an hour, send the reference to Telegram support.
Confirm you are entering the mobile number you registered with, including the correct country prefix, and use the in-app password reset first. If the reset SMS does not arrive, check that your number can receive messages from short codes and that you are not in an area with poor signal.
Still locked out? Message support from the Telegram account you normally use and describe your last successful session. Never send your password to anybody, including support — they do not need it and will never ask.
Bonuses have conditions, and the most common reasons one does not appear are all avoidable: the deposit fell below the offer’s minimum, the promotional window had closed, the offer was not opted into before depositing, or it had already been claimed on that account.
Check the promotions screen in the app for the exact terms, then contact support with the deposit reference if you believe you met them. Full conditions are in our Bonus Terms.
No, and we want to be direct about that rather than take your message and go quiet. sixapk.pk is an independent affiliate website. We have no access to player accounts, no visibility of balances or transactions, and no ability to process, release or reverse a payment.
Everything involving your account or your money must go to the operator’s Telegram support desk at t.me/bbxxyyz. Use our form only for feedback about this website.
Both tools live inside the app under account settings, and neither requires you to explain yourself to anyone. You can set a daily or weekly deposit ceiling, a session timer, or a full self-exclusion period.
If you cannot find them or want them applied immediately, message Telegram support and ask for a self-exclusion — the request will be honoured without argument. We would also suggest asking your bank or wallet provider to block gambling transactions, which adds a second layer that is much harder to undo in a difficult moment. Choosing to stop is not a failure; these controls exist because they work.
